Cobalt Technology - Notice history

The equipment has been repaired and all customers should be back online. If you are still having connectivity issues, please call our office for individual support at 940-463-0040.

Our Tower crew is on site and in the progress of making repairs. We expect the first group of customers to come back online around 11 am.

We have restored service to the last few remaining customers.

Our Tower crew arrived this morning and has replaced almost all of the equipment in question. Service to all but five customers has been restored. We are going to continue working on restoring the last five customers.

A piece of equipment was damaged by lightning. It is not safe to climb the tower until the storm passes, so we have our tower crew scheduled to come out first thing on the morning to perform the repairs. The incident is isolated to this one tower, and only 30% of the customers on the tower are experiencing an issue.

All equipment is back online. The lightning arrestor did its job and prevented damage to other equipment. Service has been restored.

A lightning arrestor at one of our main towers did its job and absorbed a direct strike. We replaced the unit and have brought almost all customers back online. There are still a few offline that we are working to resolve.